CALL CENTER SERVICES

Lower your costs and increase your revenue while outsourcing call center services with QCC.

Fully scalable plans from 5 agents & up.

Bilingual Agents / English-spanish

Inbound Call Center Services

Lower your costs and save time.

Our live agents are ready to answer your incoming phone calls, emails and text messages.
Outsourcing with us saves you money on staffing, office space, equipment and overhead costs, while bringing you back the freedom you need to focus on managing your business.

  • Affordable for small business / plans from 1 agent to hundreds.
  • No calls are lost / non-stop service for your customers.
  • Bilingual agents / don’t loose a customer that doesn’t speak English.
  • Lower your overhead costs and save time.
  • Potentially increase your revenue.

› Live Telephone Answering
› Dispatching Services
› Help Desk Services
› Virtual Receptionist
› Product Recall Support
› Appointment Scheduling
› Customer Service Call Handling
› Emergency / Disaster Response
› Medical Office Answering
› Hotlines Answering
› Processing Services / Order Entry

CALL NOW 1(888) 890-5484

Outbound Call Center Services

Grow your business with QCC outbound calls.

Our live agents are ready to make your outgoing phone calls, emails and text messages.
QCC outbound call centers can potentially help increase your revenue by reaching new prospects and consolidate existing customers. Outsourcing to QCC can also help you in complying with strict government regulations, including The National Do Not Call Registry (DNC), and The Telephone Consumer Protection Act (TCPA).    

  • Affordable for small business / plans from 1 agent to hundreds.
  • Reach new prospects / generate sale leads.
  • Consolidate your existing customers.
  • Bilingual agents / don’t loose a prospect that doesn’t speak English.
  • Lower your overhead costs and save time.
  • Better compliance with regulations.
  • Potentially increase your revenue.

› Appointment Setting
› Lead Generation
› Market Research
› Seminar and Event Registration
› Telesales
› Telemarketing

CALL NOW 1(888) 890-5484

Automated Call Center Services

Save on costs while speeding customer service with QCC Automated call services.

Our automated inbound and outbound call center services include telephone call, email, texting and software services performed electronically.
Lower or eliminate your high costs of live agents handling certain type of calls. Streamline customer service by automating these calls so that you can focus your live staff on revenue-driven tasks.

  •  Immediate Response to High-Value Callers.
  • Simultaneously call multitudes at the same time automatically.
  • Automatically route incoming calls to specific agents / departments.
  • Streamline operating environment / automate customers service.
  • Economically reach new prospects / generate sale leads.
  • Bilingual automation / don’t loose a prospect that doesn’t speak English.
  • Greatly lower your overhead costs and save time.
  • Better compliance with regulations.

› Appointment Reminders
› Follow Me Call Routing
› Store Locator
› Email Management
› Interactive Voice Response (IVR)

CALL NOW 1(888) 890-5484

Call Center Tech Support Services

Let our dedicated IT professionals provide you with the backbone for your center.

Our information technology engineers are top professionals experience in call center technology and are ready to setup your new center from scratch, or improve your existing center and resolve any challenges.

  • Immediate response plans available
  • Setup configurations tailor-made to your specific need.
  • Setup automatically route incoming calls to specific agents / departments.
  • Setup Streamline operating environment / automate customers service.
  • Setup Bilingual automation / don’t loose a prospect that doesn’t speak English.
  • Greatly lower your overhead costs and save time.
  • Better compliance with regulations.

CALL NOW 1(888) 890-5484

A few steps for your success.
Let us take your marketing challenges and help your business grow.

1 (888) 890-5484

9:00 – 5:00 pm Eastern Standard time

USA Office / Dboss Enterprises:
1500 Weston Road #200, Weston, Fl 33326

Global Operations Center
C/ La Privada # 196 esq. Bonao, Dominican Republic

info@QCCmarketing.net